DEVELOPMENT OF A COMPREHENSIVE EVALUATION METHODOLOGY FOR THE DEVELOPMENT OF HORSE FACILITIES
Keywords:
Wedding venues, public catering services, comprehensive assessment, integrated performance index, economic efficiency, service quality, customer satisfaction, resource utilization, digitalization, competitiveness, management methodology, sustainable development.Abstract
This article examines the methodological foundations for the comprehensive assessment of wedding venue operations as an important segment of public catering services. The study identifies key economic, organizational, technological, service quality, and social indicators that influence the sustainable development and competitiveness of wedding venues. A comprehensive assessment methodology based on a weighted indicator system is proposed. The methodology incorporates revenue growth, profitability, resource utilization, customer satisfaction, food safety, digitalization, and environmental efficiency. A mathematical model for calculating the integrated performance index is developed, together with a rating scale for interpreting assessment results. The article also provides practical recommendations for improving management efficiency, optimizing operating costs, increasing service quality, and strengthening the competitive position of wedding venues in Uzbekistan.
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